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Philips e-Alert wins “Most Innovative IoT Solution” award

Clinical News
MRI NetForum Team Philips Healthcare • Netherlands

Philips e-Alert for MRI systems was recently awarded “Most Innovative IoT Solution” at the World Communication Awards, where IoT stands for “Internet of Things”. This innovative solution continuously monitors MRI system performance and issues alerts via mobile messaging.


The World Communication Awards are recognized as the most prestigious awards in the global telecom industry, highlighting innovation and outstanding industry performance.

Helping MRI users achieve their uptime goals

Philips e-Alert can help healthcare organizations achieve their goals of improving efficiency and enhancing quality of care for patients. When identifying conditions that could contribute to future downtime, it issues an automatic alert which allows to proactively take action that could help prevent a future unplanned downtime event.


Philips e-Alert is a collaborative product of Philips and OpenMarket, combining remote sensor technology with mobile messaging to sense and rapidly respond to potential issues with MRI systems. 

Proactively identifying conditions that could cause future downtime

Philips e-Alert is an intelligent tool that uses powerful sensor technology to continuously monitor key parameters of your MRI systems – and it issues an automatic alert if something is amiss*.


To allow MRI systems to deliver the quality, efficiency, and uptime hospitals and patients need, critical factors such as, for instance, cooled water supply, helium level and humidity must be just right. Maintaining the ideal balance of these environmental dynamics is key to optimum system performance. Philips e-Alert helps MRI users monitor these critical elements 24/7 and informs the hospital and Philips immediately* when something is amiss, so they can respond proactively if issues arise.



 Example of comparing downtime with and without e-Alert
Example of comparing downtime with and without e-Alert



For more information on Philips e-Alert visit Philips e-Alert solution for MRI systems





* Dependent on customer’s contract entitlements.

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Jan 31, 2017

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